Frequently asked questions.

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General

Stoky is a simple store management app built for everyday shop owners. It helps you track your products, record sales, manage cash, and keep tabs on what customers and suppliers owe you — all from your phone, tablet, or computer.

Stoky is made for small retail shop owners — grocery stores, electronics shops, clothing boutiques, fitness stores, and any brick-and-mortar business that needs to manage stock and money without complex software.

Stoky is currently available in Morocco, Egypt, Nigeria, Senegal, Kenya, and Pakistan. We are expanding to more countries soon.

Pricing

Yes. You get a full 30-day free trial with access to all features. No credit card required to start.

Yes, you can cancel your subscription at any time. There are no cancellation fees or long-term contracts.

Yes. The yearly plan costs $99/year per store instead of $9/month, saving you about 8% over monthly billing.

Features

Yes. You can keep selling even without internet. Stoky saves the information directly on your device. When the internet comes back, it automatically syncs everything to our secure servers.

Stoky currently supports English, French, and Arabic. More languages are on the way.

Technical

You can use Stoky on any web browser on your computer, or download the app on any Android phone or Apple iPhone.

Your data is stored on secure cloud servers with encryption. Stoky also keeps a local copy on your device so you never lose your information, even if the internet goes down.

Save your current product list as a spreadsheet file (Excel). Upload that file straight into Stoky, and all your items will be ready to sell in minutes.

Support

You can reach our support team through the app, by email, or through our website. We aim to respond within 24 hours.

Yes. Our support team can help you in English, French, and Arabic.

Still have questions?

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